A construction CFO’s perspective on what went wrong, what changed, and what actually worked
JLJ & Associates runs on Acumatica.
During implementation of what would be a new use tax solution it became clear the selected vendor couldn’t support construction use tax complexity, the needed workflows, or the level of accuracy the finance team required.
Timelines slipped. Costs appeared unexpectedly. Risk increased.
This executive summary captures how JLJ recognized the problem early enough to act—and what it took to correct course without disrupting their Acumatica foundation.
Why this executive summary is worth your time
This isn’t a high-level success story or a polished case recap.
It’s a practical account of a use tax implementation that went off the rails. This is how:
- JLJ’s CFO, accountable for financial accuracy and risk
- Their tax project lead, responsible for day-to-day execution
evaluated the situation, why they chose to pivot mid-implementation, and what they demanded from a replacement solution—based on real constraints, not theory.
If you’re responsible for tax accuracy, audit exposure, or ERP-adjacent decisions in a construction environment, this will feel uncomfortably familiar—in the best way.
What you’ll take away
Inside the executive summary, JLJ shares:
- The early warning signs that indicated the use tax implementation was failing
- What actually matters when evaluating construction use tax solutions for Acumatica
- How transparency, accountability, and expertise showed up in practice—not slideware
- What “done right” looks like once the right solution and team are in place
These are insights you can apply whether you’re:
- Implementing a new use tax solution
- Fixing a struggling one
- Reevaluating your current approach before problems surface
Download the Executive Summary
Learn from a real use tax implementation pivot—before yours becomes one.
Complete the form to access the executive summary and hear, in JLJ’s own words, why they say: "For use tax, there is no other choice.”
