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Career Opportunity

Full Time Client Services Specialist
Dover, DE


Our Dover, Delaware office is currently seeking a bright and articulate individual to join our client services team in a challenging and fast-paced environment. The ideal candidate should possess the following qualities: ability to manage multiple projects simultaneously, attention to detail, dependable, great team member and excellent organizational skills. Given that this position requires interaction with clients of all organizational levels via telephone and email, it is essential that this individual have great customer service and communication skills.

Essential Duties and Responsibilities:

  • Responsible for effectively communicating with clients regarding corporate and UCC services.
  • Responds to and resolve incoming client and affiliate requests, queries, issues and concerns via phone and email.
  • Efficiently manage the entire order process from initial client inquiry through processing, invoicing, and follow up.
  • Responsible for corporate filings including but not limited to the preparation, review and filing of: Articles of Incorporation/Organization, amendments, fictitious business name/assumed name filings, newspaper publications, annual reports, mergers and conversions, withdrawals and dissolutions, pre-clearance documents, tax clearance, reinstatements and revivals.
  • Responsible for obtaining certificates of status with both the state and revenue departments, conducting name availability and status searches, producing verbal bring-downs, filing and tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents.
  • File UCC documents including financing statements, assignments, amendments, terminations, etc.
  • Conduct UCC/tax/judgment lien, civil litigation, criminal and bankruptcy searches and document retrievals.

Job Qualifications:

  • Ability to gather, organize, analyze, and compile data.
  • Ability to multitask and effectively handle multiple time sensitive projects.
  • Ability to work both independently and in a team environment.
  • Effective communication (verbal and written) and relationship building skills.
  • Must be very detail oriented with strong organizational skills.
  • Ability to be self-directed and work efficiently with minimal supervision.
  • Exceptional phone etiquette and professional demeanor and appearance.
  • Must be computer literate; Intermediate level skills with MS Office; Word, Excel and Outlook are required.
  • Must have knowledge of general corporate procedures and filings.
  • Must have knowledge of the Uniform Commercial Code.
  • Preferred Education: Associate's degree and/or 2 years equivalent experience customer service or legal industry.

Compensation:

  • Full-time regular employee;
  • Salary - Dependent on experience;
  • Medical and Dental benefits available;
  • 401(K) Retirement Plan with Match;
  • Paid Time-Off (plus paid holidays).

Interested individuals: Please submit your resume to careers@rasi.com. Please do not call.

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